First things first — you're doing great. Every pet is different, and some dogs and cats simply need a little extra time to warm up to something new in their space. That's completely normal, and with a bit of patience and a few simple tricks, most pets settle in beautifully.
The single biggest factor in whether your pet takes to the Hapbee Pets Pad is where you put it. Rather than introducing it somewhere new, try placing the Pad in a spot your pet already loves — their favourite corner of the couch, the sunny patch on the floor, or wherever they naturally drift to for a nap. When the Pad feels like part of their existing happy place, they're far more likely to curl up on it without a second thought.
Pets are led by their noses. Try layering a familiar blanket, a worn t-shirt with your scent, or their favourite soft toy on top of the Pad. That familiar smell signals safety and comfort, and can make all the difference in those first few days.
Resist the urge to place your pet directly on the Pad or coax them onto it repeatedly — this can actually make them more wary. Instead, simply leave the Pad out and let them investigate at their own pace. A curious sniff today can turn into a full nap tomorrow.
A few things that can help:
Sit near the Pad yourself. Your calm presence nearby tells your pet the area is safe.
Keep the environment relaxed. Avoid loud noises or busy activity around the Pad while your pet is getting used to it.
Try a favourite treat nearby (not on the Pad). Let them associate the general area with good things, without any pressure to step on it.
Be consistent. Leave the Pad in the same spot each day so it becomes a reliable, familiar fixture in their routine.
Most pets need anywhere from a couple of days to about a week to fully accept a new resting spot. Try not to measure success by day one — small progress counts. A sniff, a paw placed on the edge, a brief sit — these are all wins worth celebrating.
Once your pet is resting comfortably on the Pad, you can explore the Signals available in the Hapbee Pets App — like the CBD Signal for calm or the Adenosine Signal for drift — to help support a relaxed, settled mood during rest time. There's no rush; getting them comfortable with the Pad itself is the most important first step.
If your pet seems unusually anxious, restless, or unsettled in general — beyond just being unsure about the Pad — it's always a good idea to have a chat with your veterinarian. They know your pet best and can offer personalised guidance.
Still have questions? Visit us at hapbeepets.com — we're here to help you and your pet find your happy place together. 🐾