Our 45-Day Money-Back Guarantee covers the Hapbee Pets Pad — a physical product that can be returned within 45 days of purchase.
Membership fees are not refundable once you've used your access beyond the free trial period. If you've been charged for Hapbee Pets membership access or other digital services after your trial has ended, those subscription fees cannot be refunded.
✅ Hapbee Pets Pad — covered by the 45-Day Money-Back Guarantee
❌ Membership / digital access used beyond the free trial — non-refundable
Your membership includes a 30-day free trial, and the good news is it starts when you activate your membership in the Hapbee Pets App — not when you purchase the Pad. That means shipping time never eats into your free period. If you cancel before day 30, you won't be charged.
You're always in control of your membership. You can subscribe, unsubscribe, or change your plan at any time — there's no long-term commitment required.
If you have any questions about your membership or the guarantee, visit hapbeepets.com for more details.
